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Terms & Conditions

Introduction 

Welcome to Monark International.  These Terms & Conditions govern the use of our services, including purchases made in-store and online. By accessing our store or website, you agree to abide by these terms.

Terms & Conditions- Products & Pricing

  • We offer a variety of footwear, including casual, formal, and sports shoes.

  • Prices are subject to change without prior notice.

  • Discounts and offers are applicable as per store policies and cannot be combined unless stated otherwise.

Terms & Conditions- Order and Payments

  • Orders can be placed in-store, online, or via authorized third-party platforms.

  • Payments must be made via accepted methods, including cash, credit/debit cards, UPI, and digital wallets.

  • We reserve the right to cancel any order due to pricing errors, stock unavailability, or fraudulent activity.

Terms & Conditions- Returns, Exchanges & Refunds

  • Returns/exchanges are accepted within  3days of delivered, provided the product is unused, in original packaging, and accompanied by a valid receipt.

  • Refunds will be processed as per the original payment method, subject to verification.

  • Custom or discounted products may not be eligible for returns/exchanges.

Terms & Conditions- Customer Responsibilities

  • Customers must ensure the correct size and fit before purchase.

  • Any misuse of offers, fraudulent transactions, or violation of these terms may lead to order cancellation.

Terms & Conditions- Privacy & Data Protection

  • Customers must ensure the correct size and fit before purchase.

  • Any misuse of offers, fraudulent transactions, or violation of these terms may lead to order cancellation.

Terms & Conditions- Customer Responsibilities

  • Customer information is securely stored and used only for order processing, communication, and service improvement.

  • We do not share personal data with third parties without consent, except as required by law.

Terms & Conditions- Dispute Resolution

  • Any disputes will be resolved amicably through customer service. If unresolved, legal proceedings will take place under the jurisdiction at Udaipur (Raj)

Changes to Terms & Conditions

  • We reserve the right to update these terms at any time without prior notice. The latest version will always be available on our website/in-store.

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